Privacy Policy - Nordigo

1. Information We Collect

When you access or use Nordigo services, we may collect certain categories of information, depending on how you interact with the platform:

Personal information This may include your name, email address, phone number, date of birth, and residential address, provided during account creation or verification processes.

Financial information Payment-related details required for funding and withdrawals, processed through secure third-party providers.

Trading and usage data Information related to transactions, portfolio activity, preferences, and interactions with analytical tools.

Technical information IP address, device identifiers, browser type, operating system, cookies, and usage logs used for security and performance monitoring.

2. How We Use Your Information

We use collected information strictly for legitimate business and regulatory purposes, including:

  • Operating and maintaining user accounts

  • Providing access to investment and analytical services

  • Identity verification and compliance with KYC/AML requirements

  • Fraud prevention, security monitoring, and system integrity

  • Platform performance analysis and service improvement

  • Communicating service updates, policy changes, or regulatory notices

We do not use personal data for purposes unrelated to platform functionality or legal obligations.

3. Data Sharing and Disclosure

Nordigo does not sell or rent personal information.

Information may be shared only when necessary with:

  • Licensed brokerage partners and financial service providers integrated into the platform

  • Identity verification and compliance service providers

  • Technology, hosting, and payment processors bound by confidentiality agreements

  • Regulatory or law enforcement authorities when required by law

All third parties are required to apply appropriate data protection standards.

4. Data Security Measures

We apply administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, or loss. These measures include encryption, secure server infrastructure, access controls, and continuous monitoring.

While no system can guarantee absolute security, we regularly review and update our safeguards to reflect industry best practices.

5. Your Rights

As a user located in Canada, you have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to inaccurate or incomplete data

  • Withdraw consent for certain communications

  • Request deletion of data where legally permissible

Requests are handled within reasonable timeframes in accordance with applicable law.

6. Cookies and Tracking Technologies

Cookies are used to support essential platform functions, analyze usage patterns, and improve user experience. You may adjust cookie settings through your browser; however, disabling cookies may affect certain features of the platform.